ph335 Privacy Policy – How We Handle Your Data

1 What Personal Data We Collect

ph335 collects the following categories of personal data when you register and use the platform:

We do not knowingly collect sensitive personal information beyond what is required for identity verification and fraud prevention. We do not collect data from persons under 21 years of age; accounts found to belong to underage users are immediately closed and associated data handled accordingly.

2 How ph335 Uses Your Personal Data

Your personal data is used only for the purposes listed below. ph335 does not use your data for any purpose that hasn't been disclosed in this Policy.

• Account management: Creating, maintaining, and securing your ph335 account, including OTP and login session authentication.
• Identity verification (KYC): Confirming your identity before processing withdrawals, and meeting legal requirements for player verification.
• Transaction processing: Handling ₱ PHP deposits and withdrawals through Philippine banking channels and supported local e-wallets.
• Platform security: Detecting fraud, suspicious activity, duplicate accounts, and potential abuse of promotions.
• Regulatory compliance: Meeting legal obligations under applicable Philippine law, including anti-money laundering requirements.
• Customer support: Responding to your queries, account issues, or disputes submitted to [email protected].
• Platform improvement: Analysing aggregated, anonymised usage data to improve platform features and game performance.
• Communications: Sending account-related notifications, security alerts, and — where you have opted in — relevant platform updates.

3 When Data is Shared With Third Parties

ph335 does not sell your personal data. Data is only shared with third parties in the following limited circumstances:

• Payment processors and banking partners: When you make a deposit or withdrawal, your transaction data is passed to the relevant Philippine banking or payment provider to complete the transfer. Only the data necessary for that transaction is shared.
• Identity verification services: Third-party KYC providers may be used to verify your identity documents. These providers are contractually required to handle your data securely and only for verification purposes.
• Technology and platform providers: Cloud hosting, security, and infrastructure providers that support the operation of ph335 may process data on our behalf. They operate under data processing agreements that restrict how they use that data.
• Legal and regulatory requirements: ph335 may disclose personal data to government or law enforcement authorities when required by applicable Philippine law or a valid legal process.
• Fraud and security partners: Where fraud, money laundering, or other illegal activity is suspected, relevant data may be shared with security or fraud prevention services.

In all cases, third parties receiving your data are restricted from using it for any purpose other than the one for which it was shared.

4 Cookies and Tracking Technologies

ph335 uses cookies and similar technologies to keep your session active, remember your preferences, and understand how the platform is used. The types of cookies used include:

• Essential cookies: Required for the platform to function — including session management and login state. These cannot be disabled without preventing you from using the platform.
• Analytics cookies: Help us understand how players navigate the platform so we can improve it. Data from analytics is aggregated and not linked back to individual identities.
• Security cookies: Used to detect unusual login patterns or suspicious activity on your account.

You can manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect how some features of ph335 work.

5 How We Protect Your Data

ph335 takes the security of your personal data seriously. The following measures are in place across the platform:

• SSL/TLS encryption on all data transmissions between your device and ph335 servers
• OTP-based authentication required at registration and for sensitive account actions
• Access controls that limit which staff can view personal player data, based on role and need
• Regular monitoring for unusual account activity, suspicious login attempts, and potential security incidents
• KYC document storage with restricted access and encrypted file handling

While ph335 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe: never share your login credentials, use a strong and unique password, and contact [email protected] immediately if you suspect unauthorised access to your account.

6 Payment Data and Financial Privacy

All financial transactions on ph335 are processed in ₱ Philippine Peso through Philippine banking and payment channels. ph335 does not store full bank account numbers or complete payment credentials — only transaction references and metadata needed for reconciliation and withdrawal processing.

Accepted payment methods include Philippine online banking, mobile banking, bank transfer, and supported local e-wallets. Credit cards and cryptocurrency are not accepted on ph335 for deposits or withdrawals.

7 Your Data Rights

Under the Data Privacy Act of 2012 and ph335's own commitments, you have the following rights regarding your personal data:

To exercise any of these rights, contact ph335 at [email protected]. We will acknowledge your request and respond within a reasonable period consistent with applicable law.

8 Data Retention

ph335 retains your personal data for as long as your account is active and for an additional period thereafter as required by applicable Philippine legal, regulatory, and anti-money laundering obligations.

When an account is closed — whether by request or due to a Terms breach — ph335 will:

• Retain transaction records and identity verification documents for the period required under applicable law
• Remove personal data that is no longer needed for legal, compliance, or security purposes
• Anonymise aggregated analytics data that cannot identify an individual player

If you wish to request account closure and data deletion, contact [email protected]. We'll guide you through the process and confirm what data can be deleted and what must be retained.

9 Updates to This Privacy Policy

ph335 may update this Privacy Policy from time to time to reflect changes to the platform, our data practices, or applicable legal requirements. When we make material changes, we'll update the "Last updated" date at the top of this page.

Continued use of the ph335 platform after any update to this Policy constitutes your acceptance of the revised version. If you disagree with changes to this Policy, you may close your account by contacting [email protected].

For any questions not covered in this Policy, our FAQ section covers common account and platform topics. For direct data privacy queries, email [email protected].